5 Benefits of Managed IT Services for Your Car Dealership
In a car dealership, your primary responsibility is selling cars. Your marketing campaigns, salespeople, and operational strategies are focused on selling as many cars as possible to your target customers.
But to do this successfully in the modern era, you need ample technological resources. You need IT infrastructure to support productivity, a security strategy to keep your data safe, and ongoing maintenance and monitoring to ensure uninterrupted operations.
These responsibilities are, in many ways, a distraction from selling more cars. At the same time, they’re a real necessity. So what’s the solution? One option is to enlist the help of managed IT services. But what are managed IT services for a car dealership, and why are they so beneficial?
What Are IT Services for Car Dealerships?
Let’s start by exploring what managed IT services are.
Managed IT service providers typically offer a wide range of services that you can purchase collectively or individually. You’ll pay a recurring fee usually in the form of a monthly subscription or something similar, and in exchange you’ll get access to whatever IT services you require.
Essentially, your managed IT service provider is going to serve as an external version of your internal IT team. Depending on the services you’ve purchased, they might assist you with purchasing technology, installing new software, improving security, monitoring your systems, providing user support, and consulting with you on bigger technology plans.
There are several major benefits of these services for car dealerships.
If you’re a dealership looking for managed IT services, you might also be interested to see how a provider can help with compliance.
1. Reduced Costs
IT support is expensive. There’s no way around it.
You could try to operate a car dealership with bare bones technology, reducing your tech investments to an absolute minimum and simplifying your IT approach. But this would probably cost you in terms of competitiveness and productivity, and it wouldn’t be worth making the cut.
If you decide to manage all your technology internally, you’ll be responsible for paying the technology acquisition costs, and you’ll need to recruit and maintain a talented team of IT professionals in house.
Comparatively, managed IT services are inexpensive. Depending on your needs, you might end up paying a few thousand dollars every month, but this is still much cheaper than paying the salaries of multiple professionals.
On top of that, working with a managed IT service provider reduces your risk profile, ultimately preventing the exorbitant costs of data breaches and other threats.
2. Reliable Tech Support
From help desk services to server maintenance, managed IT provides reliable technology support. Your service provider can handle practically all of your needs while providing an excellent IT support response time.
This is beneficial for several reasons. You won’t have to worry about recruiting and hiring experienced tech experts. Your salespeople and other staff can focus on their primary responsibilities rather than fiddling with unreliable technology. And with well-maintained technology in place, your entire operation is more consistently productive.
Managed IT service providers want to keep your business, so they’re incentivized to keep you satisfied. They’ll prevent or address problems proactively, maximizing your uptime and justifying their costs in the process.
3. Scalability and Adaptability
Another impressive benefit of managed IT services for car dealerships is a combination of scalability and adaptability, which both stem from the flexibility of service plans.
When you begin working with a managed IT service provider, you can pick and choose which services you want. This allows you to customize the perfect plan for your needs, whatever those needs happen to be. For example, if you already have a small IT team in place, you can use managed IT services as supplementary support rather than a total replacement for your IT department.
This makes managed IT services useful for most businesses. And if you plan on growing your business in the future or anticipate changes to your needs, you can always adjust your plan or expand your services.
4. Heightened Security/Reduced Risk
It’s hard to overstate just how important cybersecurity and risk management are to the modern business world. A single ransomware attack could completely devastate your car dealership, rendering your systems inaccessible until you pay the desired ransom. A data breach could be even more catastrophic, causing upwards of millions of dollars in total losses.
No security strategy is perfect, but having a managed IT service provider grants you significant protection. With better firewalls, VPNs, monitoring systems, and data backups, malicious actors and other data security threats become a secondary concern.
There’s one important caveat to this. Your managed IT service provider will be responsible for helping you build, maintain, and monitor more secure systems—but you and your employees will also shoulder some of the security burden. Most data breaches are attributable to human error, such as an employee choosing a password that’s easy to guess or falling for a social engineering scheme. Educate and train your employees so you can keep your security as robust as possible.
5. One Point of Contact
Finally, when you work with a managed IT service provider for the majority of your technology needs, you’ll benefit from having only one point of contact. You won’t need to juggle the contact information of multiple vendors. You’ll never be confused about who you should be contacting. And if there’s ever a problem, you’re only a quick phone call or email away from getting the support you need.
As you build a relationship with your managed IT service provider, you’ll have even better conversations and reach faster resolutions.
Managed IT Services for Automotive Dealerships
Are you an automotive dealership looking to cut IT costs without sacrificing productivity or capabilities? Or are you a car dealer hoping to upgrade your cybersecurity strategy? We can help. Contact us for a free consultation today!
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Computer Technology Management Services (CTMS) supports organizations nationwide with high-quality, customizable business IT tools and cybersecurity strategies for dealerships and more.