Managed IT Services for Midwest Businesses.
Cybersecurity-first managed IT services that reduce risk, improve uptime, and keep Midwest organizations operating without disruption.
30+ Years Supporting Organizations Across Ohio and the Midwest
Trusted across regulated, high-impact industries where reliability matters.
Why CTMS?
Ohio-based support trusted by organizations nationwide when security and uptime matter most.
A Cybersecurity-First MSP
Every service is built around security, compliance, and risk reduction.
Real Midwest Technicians — No Outsourcing
Real Midwest Technicians — No Outsourcing
Strategic IT Leadership (vCIO)
Roadmaps, budgeting, forecasting, modernization, and alignment to leadership goals.
Local Accountability & Long-Term Partnership
Ohio-based. Midwest-focused. Relationship-driven IT support.
Trusted by regulated organizations across Ohio and the Midwest for over 30 years.
How We Actually Work
We guide every engagement with a proven, structured process designed to minimize disruption, reduce risk, and restore confidence from day one. This approach has been refined through years of supporting organizations across Ohio, the Midwest, and beyond.
Day 1
Initial Engagement
We respond quickly, assess your environment, triage priorities, and take ownership so there’s immediate clarity on next steps.
Week 1
Stabilization
We secure systems, eliminate active risks, and restore operational stability to reduce downtime and uncertainty.
Month 1
Hardening
We implement standards, deploy security controls, and establish monitoring to protect against future threats.
Ongoing
Proactive
We provide continuous oversight, maintenance, and improvement so IT remains reliable, secure, and aligned with the business.
What’s Included
24/7 Help Desk & Remote Support
Cybersecurity & Threat Prevention
Cloud Management & Migrations
Proactive Monitoring & Maintenance
Patch Management & Updates
IT Strategy, Budgeting & Roadmaps
Microsoft 365 Services
Vendor Management
What’s Included
24/7 Help Desk & Remote Support
Proactive Monitoring & Maintenance
Cybersecurity & Threat Prevention
Patch Management & Updates
Microsoft 365 Services
Cloud Management & Migrations
IT Strategy, Budgeting & Roadmaps
Vendor Management
Who We Serve
- Healthcare
- Manufacturing
- Legal
- Education
- Professional Services
- Automotive
Serving Akron, Cleveland, Columbus, Toledo, Detroit, Pittsburgh, and the Midwest.
THE CTMS DIFFERENCE
Fewer tickets. Less downtime. More clarity.
We don’t just fix issues — we build IT systems that help your business grow.
Schedule Your Consultation.
Managed IT Services for Midwest Businesses
Ohio-Based. Cybersecurity-First. Real Technicians. Real Partnership.
Your business depends on technology that simply works — all the time. CTMS delivers Managed IT Services engineered to keep your business running without disruption.
As an Ohio-based MSP serving Akron, Cleveland, Columbus, Toledo, Detroit, Pittsburgh, and the entire Midwest, we combine cybersecurity expertise, enterprise-grade tools, real Midwest technicians on our 24/7 help desk, and strategic IT leadership to provide stability, protection, and clarity in a fast-changing world.
CTMS Help Desk Solutions give you immediate access to real Ohio-based engineers
Security First. Always.
Most MSPs bolt on security as an add-on. CTMS builds everything — monitoring, patching, endpoint protection, cloud, help desk — on top of a cybersecurity framework.
This protects you from ransomware, phishing, credential theft, data breaches, insider threats, and downtime.
24/7 Support From Real Midwest Technicians
No call centers. No outsourcing. No delays.
When you call CTMS, you reach:
Support shouldn’t feel like a fight. With CTMS, it won’t.
Your Strategic IT Partner (vCIO + Roadmapping)
Technology should drive growth — not confusion. CTMS provides leadership-level guidance including:
This elevates technology to a driver of business performance.
Proactive, Not Reactive
CTMS delivers:
This elevates technology to a driver of business performance.
CTMS vCIO Consulting provides executive-level guidance without the executive-level cost.
Industries We Support Across the Midwest
Healthcare | Automotive | Professional Services | Manufacturing | Education | Finance | Nonprofits
Each receives environment-specific protections, compliance alignment, and operational processes.
Industries We Support Across the Midwest
Each receives environment-specific protections, compliance alignment, and operational processes.
Why Midwest Businesses Choose CTMS
Cybersecurity-first foundation
Real Midwest technicians — no outsourcing
Fast, friendly, reliable support
Predictable pricing
On-site service when needed
IT leadership, not just ticket resolution
Local accountability
Long-term partnership
The result: Fewer issues. Less downtime. More growth.
Learn more about the industries we support.
“CTMS resolved problems before we even noticed them — absolute game changer.”
Midwest Manufacturer
“The most consistent and reliable IT partner we’ve ever worked with.”
Professional Services Firm
Free Security Assessment
Understand your vulnerabilities, gaps, and opportunities — with zero pressure.
This assessment identifies:
Security risks | Infrastructure weaknesses | Optimization opportunities | Modernization paths
Free Security Assessment
Understand your vulnerabilities, gaps, and opportunities — with zero pressure.
This assessment identifies:
Explore these other related solutions:
Help Desk | Cybersecurity | Network | Microsoft 365 and Cloud | vCIO | Business Automation & AI Enablement